Reliance Water HeatersReliance Water Heaters
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Safety Recall Notice

In voluntary cooperation with the Consumer Product Safety Commission, Reliance Water Heaters is conducting a product safety retrofit program.  The following product is involved:

Product: 75-Gallon Propane Gas Water Heaters (model and serial numbers listed below).

Units: About 5,000 that were manufactured in the U.S. between the period of January 2004 and July 2005.

Hazard: The water heaters can accumulate soot on the burners, posing a fire hazard.
Incidents/Injuries: None reported.

Description: The recall involved 75-gallon propane gas water heaters with the brand name "Reliance" on the side of the unit. The serial number and model are  located on the rating plate. Only units with the model’s listed below that were manufactured between January 2004 and July 2005 are included in this recall.
  • 675CRRS
  • 675CRRSD
  • S7576PE

If your unit has one of the model numbers listed above, locate the serial number on the rating plate to determine if it was manufactured between January 2004 and July 2005. The manufacturer’s serial numbers for this period are listed below:

Month/Date of
Manufacture
Serial Number
Begins With:
Jan-04
Feb-04
Mar-04
Apr-04
May-04
Jun-04
Jul-04
Aug-04
Sep-04
Oct-04
Nov-04
Dec-04
Jan-05
Feb-05
Mar-05
Apr-05
May-05
Jun-05
Jul-05
MA04 or AA04 or A04    
MB04 or AB04 or B04    
MC04 or AC04 or C04    
MD04 or AD04 or D04
ME04 or AE04 or E04    
MF04 or AF04 or F04    
G04    
H04    
J04    
K04    
L04    
M04    
A05    
B05    
C05    
D05    
E05    
F05    
G05    

What to do: If your water heater is one of the models listed "and" in the serial number date code range, please contact:

Your installing contractor, or
The Reliance Recall Helpdesk at (866) 880-4661, or
click the "Submit via the web" link below.

Hours of operation are:  7 a.m. to 7 p.m. Central Time

When submitting a request, the following information will allow us to expedite your request:

First and Last Name
Street Address
City, State and Zip
Daytime Telephone Number
Serial Number
Model

Should you choose to contact us via the web please use the link provided and fill in the information noted above. Responses to web contacts will be assigned and contact made with you via web or phone so we may arrange for an inspection of your water heater if involved in this recall.

Submit via the web