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Customer Support

Lots of resoures and support at your finger tips!

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Register Your Product

Provide proof of ownership for warranty, claims, and important notices.

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Your Local Retail Location

Find A Local Retail Store Near You!

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Buyer's Guide

Find a new Reliance Water Heater replacement model.

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Documents, Videos & Images

Access product spec sheets, manuals, diagrams, support videos, product images, and more!

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Check Warranty Status

Check the status of the product warranty.

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Find Replacement Parts

Locate a Reliance Water Heater part.

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QR Code Scan For Support

Get fast and easy access to unit specific info. and help solve problems without having to wait for a technician.

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Info Center

Learn about water heaters and water heating to help inform your next purchase.

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Potable Water / Hydronic Expansion Tank Sizing

Use this sizing tool to calculate the proper expansion tank to meet your requirements.

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Not sure which water heater is right for you?

Use our Buyer’s Guide to choose the correct model for your family’s home.

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Find Your Neighborhood Retail Store Location

For more than 40 years, Reliance Water Heaters has been committed to delivering dependable water heaters. Order from a trusted retailer near you.

Need More Help?

Contact Customer Support

Reliance Water Heater's customer and technical support team is available to answer all your questions on our residential and commercial products.

North American Water Heating Headquarters

A. O. Smith Water Products

500 Tennessee Waltz Parkway

Ashland City, TN 37015

United States of America

Phone: 877-552-0010